Shipping policy
The final interpretation of this policy belongs to VNBGFSS LLC and is subject to change without prior notice.
1. Shipping Methods
VNBGFSS LLC offers a single, standard shipping method to ensure your order reaches you reliably and efficiently.
Standard Shipping: This is our default and free shipping option for all orders. It typically takes 7 - 15 natural days to arrive after your order has been shipped.
If you require expedited delivery, please contact our customer service team. We will do our best to accommodate your request, but please note that this may incur additional shipping fees.
2. Shipping Areas
We ship worldwide, covering major countries and regions with the help of our shipping partners such as USPS, EMS, DHL, and FedEx. However, please be aware that shipping times may vary depending on your location. For domestic orders within the country where you place the order, shipping is generally more efficient. For international orders, we will provide you with accurate shipping estimates during the checkout process.
3. Order Processing Time
Our team works diligently to process your orders as quickly as possible. Once your order is placed, it usually takes 1 - 3 business days for us to process and ship it. During peak seasons or special promotions, the processing time may be slightly longer. We will keep you updated on the status of your order via email.
4. Tracking Information
After your order has been shipped, our system will automatically send a confirmation email containing the tracking number to the email address registered with your account. You can use this number to track the progress of your shipment on the courier's website. If you have any issues with tracking, please feel free to contact our customer service team.
5. Shipping Fees
Our standard shipping is free for all orders. As mentioned earlier, if you require expedited shipping, additional fees may apply. These fees will be discussed with you directly by our customer service team.
6. Returns and Exchanges
We understand that sometimes things don't go as planned. If you need to return or exchange an item, please contact us within 7 days of receiving your order. We will provide you with detailed instructions on how to proceed. Please note that the customer is responsible for the return shipping fees, unless the return is due to our error (e.g., wrong item sent).
7. Delivery Delays
We make every effort to ensure timely delivery of your order. However, unforeseen circumstances such as bad weather, customs delays, or courier issues may occur. We will keep you informed of any significant delays and work with you to resolve the situation.
8. Special Instructions
If you have any special shipping instructions (e.g., specific delivery time, address changes), please include them in the "Special Instructions" box during the checkout process. We will do our best to accommodate your requests, but please note that additional fees or delays may apply.
Thank you for choosing our store. We hope you enjoy your shopping experience with us. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at trade@techsbrand.com. We are here to help.
9. Contact Us
Company name: VNBGFSS LLC
E - Mail: trade@techsbrand.com
Address: 5704 Allison St, Arvada, CO 8000